Wholesale Assistant APPLY NOW

JOIN OUR JOURNEY OF SELF-LOVE AND EMPOWERMENT

About Mallows Beauty

Mallows Beauty is redefining beauty standards, one body scrub at a time. As a champion for self-love, we are on a transformative journey with our incredible community to embrace natural beauty in all its forms. Celebrated for innovation, as evidenced by our Shave Butters being hailed as the most innovative shaving product of 2022 by Mintel, we are committed to shaking up the bodycare and skincare industry while pushing back against the unrealistic ideals of perfection.

As we expand our operations, we are seeking a motivated and detail-oriented Wholesale Assistant to join our sales team and assist in achieving our wholesale objectives.

Responsibilities

Order Management

• Assist in processing wholesale orders, from entry through to fulfilment.
• Coordinate with logistics to ensure timely delivery of orders.

Account Management

• Serve as the first point of contact for wholesale clients regarding order inquiries and issues.
• Maintain high standards of customer service to enhance client relationships.
• Communicate effectively with internal teams to relay client feedback and requirements.

Administrative Support

• Manage and organise sales-related documentation, contracts, and agreements.
• Schedule appointments, maintain calendars, and provide general administrative support to the wholesale team.

Sales Support

• Support the sales team in implementing wholesale strategies and promotions.
• Prepare sales materials and samples for potential buyers.
• Engage with customers in a personable and informative manner to showcase Mallows Beauty products.
• Assist in the preparation of presentations and materials for client meetings and pitches.

Data Entry and Management

• Accurately input data into our CRM and order management systems.
• Maintain up-to-date records of customer interactions, transactions, and feedback.

Requirements

• Strong organisational and multitasking abilities.
• Excellent communication skills and a customer-oriented focus.
• Understanding of sales principles and customer service practices.
• Proficient in MS Office, with a focus on Excel.
• Detail-oriented with a high level of accuracy in data entry.
• Self-motivated with a results-oriented mindset.
• Ability to work collaboratively within a team and across different departments.
• Knowledge of beauty products and industry trends.
• Bachelor's degree in business, marketing, or a related field is preferred.
• Experience in the wholesale industry is advantageous.

Role reports to: Head of Sales

What We Offer

• The opportunity to be part of a mission-driven company that's changing the narrative around beauty and self-acceptance.
• A dynamic and creative work environment where your contributions have a visible impact.
• Competitive compensation package, with comprehensive benefits and opportunities for professional growth.
• Employee discounts on Mallows Beauty products.

Mallows Beauty is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive and supportive workplace for all employees.